FAQ and Support
How do I reset my password to something I can remember?
To change the password, click the "forgot password" link on the login page. That will send you an email so you can reset it.
How often do recipes repeat?
If a recipe is repeated, it won’t be any more often than twelve weeks within a plan type. Not every recipe will be repeated. We never repeat whole weeks of menus and recipes, so every month and year is different. New recipes are added in frequently.
Can I mix and match recipes from more than one plan to create a new menu?
The color-coding on the grocery list makes it easy to swap out a few meals. Just cross off or ignore all the ingredients in the color of the meal you don't need, then jot in the new ingredients for the recipe you're adding. We don't have an automatic way of doing this, but the color-coding makes it quick to swap. If you place your order online for pickup, it's even easier to shop from multiple weeks.
How do I read the symbols on the grocery list?
How can I change my subscription from monthly to quarterly or yearly?
Click the green icon in the lower right-hand corner or email firstname.lastname@example.org and let us know you'd like to upgrade your account. We'll walk you through the process.
How do I cancel my membership?
Click the green icon in the lower right-hand corner or email email@example.com. Please add your email address and name.
Contact us for anything you need. Click the green icon in the lower right-hand corner of this page or email firstname.lastname@example.org. Please add the email address you used to sign up and name.
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